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What is the greatest impediment to productive and satisfying business and personal relationships? According to empowerment guru Stewart Levine, it's inadequate conflict resolution. Levine's seven-step model integrates two skills essential for success - collaboration and conflict resolution - and emphasizes the importance of a shift in attitude, assumptions, and approaches when facing a problem. The book was endorsed by Dr. Stephen Covey; selected by the Executive Book Club; and named among the thirty Best Business Books by Executive Book Summaries.
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You should read this book if you use any type of collaboration technology from IM/Chat to a virtual team space. The book is most beneficial for teams, groups, departments, cross-organizational teams and distributed organizations that are looking at some of the Web 2.0 technologies focused on communication, collaboration and interaction.
About the Book
Purchase the Book

"The Book of Agreement" is now available in book stores. It has been called "more practical" than the classic "Getting to Yes" and named among the Best of 2003 by CEO Refresher.

Berrett-Koehler Author